CBX Parking Rates & Reservations | Cross Border Xpress

Cross Border Xpress is an air passenger terminal in San Diego, California, a connected, enclosed cross-border skywalk bridge, and surrounding parking facilities (“CBX Parking”) operated by Otay-Tijuana Venture, L.L.C., its affiliates and subsidiaries (together, “CBX”). Use of CBX Parking constitutes your acknowledgement and acceptance of the following terms and conditions, the terms printed on Your CBX Parking tickets, the Parking Contract posted at the entry to CBX’s parking lots, as well as to the terms of the Privacy Notice accessible at https://www.crossborderxpress.com/en/privacy, all of which are incorporated as if fully set forth herein (collectively, the “Parking Terms and Conditions”). Violators of these CBX Parking Rules & Regulations may be towed without notice at the vehicle-owner’s expense, including all storage fees. Towed vehicles may be claimed at (619) 531-2000.

A. TICKET RATES, PAYMENT & NO REFUNDS

1. Rates:

1. Prices are determined by vehicle’s the date and time of entrance, parking, or drop off at valet.
2. Prices are subject to change without prior notice.
3. All prices are in U.S. dollars.
4. Customer must exit within 30 minutes after paying at pay-on-foot machines (the “grace period”).
5. If vehicle exits after the 30-minute grace period ends, customer will be liable for additional fees at the applicable rate, which may be up to an entire additional day.

2. Payment: Most major credit cards (Visa, Mastercard, Discover, and Amex) are accepted at pay-on-foot machines & exit kiosks. In some instances, payment may be subject to approval of your card’s issuing bank.

Only U.S. dollars are accepted for cash payments at pay-on-foot machines.

3. NO REFUNDS WILL BE PROVIDED, including without limitation, for missed or cancelled flights, inability to travel, unused portions of parking time or customer errors.

B. CBX PARKING RULES & REGULATIONS

1. Parking Lots:

1. Remember to lock your car and take your keys and valuables.
2. All vehicles must only park in marked parking stalls or designated spaces.
3. Any person parking their vehicle over 30 days must notify the parking management office. Vehicles left at CBX Parking over 90 days will be considered abandoned, unless the owner notifies CBX management about a longer stay in advance at support@crossborderxpress.com
4. 5 M.P.H Maximum Speed limit applicable within parking lots.
5. No loitering, soliciting; no mechanical work; use of vehicles for dwelling or sleeping is strictly prohibited. All suspicious activity will be reported.
6. skateboarding, or rollerblading.
7. No parking in Red Zones. No stopping in Fire Lanes.
8. Parking for travelers with disabilities is available in the parking lots.
9. No person shall park or stand any vehicle in a Disabled Persons Parking Zone unless the operator or the passenger being transported by said vehicle, is physically disabled and the vehicle displays a license issued under the provisions of Section 9105 or Section 22511.5 of the California Vehicle Code.

2. Curbside:

1. Passengers can be dropped off/picked up at the curb.
2. No commercial vehicles or ride-service vehicles allowed.
3. Curb fronts are reserved for active loading and unloading only, and stopping times should be brief.
4. ZERO TOLERANCE curbside waiting policy. For Your security, vehicles may not wait for passengers or for any other reason at the curb side. This policy is in accordance with security measures and is strictly enforced by terminal personnel.
5. Drivers must remain in vehicles at all times. Unattended vehicles and vehicles in “No Parking” areas will be towed at owner’s expense.

3. Cell Phone Waiting Spaces:

1. Cell Phone Waiting Spaces are available free of charge exclusively for non-commercial vehicles picking up CBX passengers.
2. No commercial vehicles or ride-service vehicles allowed.
3. Drivers must remain in vehicles at all times. Unattended vehicles and vehicles in “No Parking” areas will be towed at owner’s expense.
4. Drivers must be parked in marked parking stalls.
5. Rideshare, taxis, black cars, and other commercial vehicles are strictly prohibited from parking in Cell Phone Waiting Spaces.

4. Reservations:

1. You must complete your reservation at least 6 hours prior to your arrival.
2. Your reservation guarantees a stall even if the lot is full on arrival.
3. Reservation is valid for one use only.
4. Valid only for parking lot selected.
5. No in and out privileges. You CANNOT enter & exit more than once.
6. All parking passes are date and location specific and cannot be exchanged for another day or parking lot.
Cancellations:
1. 24 Hour Advance Cancellation Policy for a full refund.
2. Cancellations before scheduled arrival but within less than 24 hours will be refunded the amount paid minus one day.
3. Cancellations are not possible once the reservation period has begun.
4. For cancellations go to My Trips on the CBX website or App and follow directives.
7. When using the parking facility, follow the instructions you are given via email after your booking, or described below.
Upon arriving to the CBX terminal & entering the parking lot:
• Have your e-ticket ready (print or save the PDF in your mobile device).
• Locate the entrance to the lot that you selected for your reservation.
• Approach the parking machine located in the entrance of the lot.
• Scan the QR code on the red-light scanner.
• The parking barrier should be lift and you may enter the lot.
• Park in any available spot.
Exiting the parking lot:
• The parking barrier gate should lift automatically when your vehicle approaches the parking exit.
• If the parking barrier gate does not open automatically, scan the QR code on the red-light scanner.

5. Street Parking:

1. Parking spaces with designated time limits are strictly enforced.
2. Parking fees will be calculated based upon the number of spaces occupied per vehicle. Vehicles occupying multiple parking spaces, even partially, will be charged for the entirety of all occupied parking spaces.
3. You are solely responsible for ensuring that all information regarding your booking is correct including, if required, your license plate number, car make and model, and reservation time.
4. It is your responsibility to comply with all rules or regulations, including these terms and conditions and any others posted by CBX.
5. No parking in Red Zones. No stopping in Fire Lanes. Violating vehicles will be towed away at owners’ expense (CVC 22658a & CVC 22500). For additional applicable street parking payment terms and conditions, please review: https://www.parkwhiz.com/support/terms/

C. ADDITIONAL PARKING TERMS & CONDITIONS

1. Agreement to Arbitrate; Jury Trial and Class Action Waiver:

If a dispute arises from Your purchase or use of CBX Parking, you agree that such dispute shall be resolved by binding arbitration, conducted in San Diego, California. This agreement to arbitrate is governed by the Federal Arbitration Act, including its procedural provisions, in all respects. State arbitration laws do not govern in any respect. This arbitration agreement is intended to be broadly interpreted and will survive termination of these Parking Terms and Conditions. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, enforceability or formation of this agreement. YOU HEREBY AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. You further agree that the arbitrator may not preside over any form of a representative or class proceeding, and that any arbitration will not be conducted in a class or representative manner.

2. Exclusion of Indirect Damages.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CBX OR ITS PARENTS, AFFILIATES, SUBSIDIARIES, MEMBERS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND/OR CONTRACTORS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, MULTIPLE, PUNITIVE DAMAGES, OR FOR ANY DELAY IN YOUR TRAVEL, INCLUDING FOR ANY PERSONAL INJURY OR PROPERTY DAMAGES RELATED TO USE OF THIRD-PARTY GOODS AND SERVICES, WHETHER AN ACTION IS IN CONTRACT OR TORT OR OTHERWISE AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF CBX OR ITS PARENTS, AFFILIATES, SUBSIDIARIES, MEMBERS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND/OR CONTRACTORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF YOUR REMEDY OTHERWISE FAILS OF ITS ESSENTIAL PURPOSE.

3. Limitation of Liability.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE AGGREGATE LIABILITY OF CBX, ITS PARENTS, AFFILIATES, SUBSIDIARIES, MEMBERS, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AND/OR CONTRACTORS ARISING OUT OF OR RELATED TO YOUR USE OF THE CBX FACILITIES EXCEED THE AMOUNT PASSENGER PAID FOR TH CBX TICKET(S), WHETHER SUCH LIABILITY IS DUE TO AN ACTION IN CONTRACT, TORT, PURSUANT TO STATUTE, OR OTHERWISE. CBX SHALL NOT BE LIABLE FOR THE USE OF THIRD-PARTY GOODS AND SERVICES OR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY OPERATORS.

4. Disruptive Customers. Disruptive customers shall be prohibited from using the CBX Parking, and shall be referred to the appropriate law enforcement authorities. No person shall fail or refuse to comply with any lawful order, direction, or signal of a Terminal official.

5. Right to Deny Use and Access. CBX reserves the right to deny service provided at the CBX Parking at any time, in the interest of passenger safety and security.

6. Warranty Disclaimer.

EXCEPT AS SPECIFICALLY SET FORTH HEREIN, TO THE MAXIMUM EXTENT PERMITTED BY LAW, CBX MAKES NO WARRANTY OF ANY KIND CONCERNING THE PASSENGER’S USE OF THE CBX PARKING, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND HEREBY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOUR SOLE REMEDY, AND CBX’S ENTIRE LIABILITY, FOR BREACH OF THESE PARKING TERMS AND CONDITIONS, AND FOR BREACH OF ANY OTHER AGREEMENT BETWEEN YOU AND CBX, SHALL BE A REFUND OF THE PRICE PAID FOR THE CBX PARKING TICKET(S). CBX MAKES NO REPRESENTATION OR WARRANTY REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SAFETY, SUITABILITY, OR AVAILABILITY OF ANY THIRD-PARTY GOODS AND SERVICES.

7. Severability.

To the maximum extent permitted by applicable law, should any provision contained herein be deemed not enforceable, then the court or tribunal so holding shall save such provision from unenforceability by reforming such provision to the extent necessary to cause it to be enforceable and to give the maximum enforceable effect to the intentions of the parties as set forth herein; and the court or tribunal shall enforce such provisions as so saved and reformed. If, notwithstanding the foregoing, any provision hereof is held to be illegal, invalid or unenforceable under present or future laws, such provision shall be fully severable, and these Parking Terms and Conditions shall nonetheless be construed and enforced as if such illegal, invalid or unenforceable provision had never comprised a part hereof, and the remaining provisions hereof shall remain in full force and effect and shall not be affected by the illegal, invalid or unenforceable provision or by its severance herefrom. Should any provision of these Parking Terms and Conditions be severed herefrom, in lieu of such severed provision there shall be added hereto automatically and without further action a provision as similar in terms to such severed provision as may be possible and be legal, valid and enforceable.

8. Amendments.

You agree that CBX may amend these Parking Terms Conditions, in their sole discretion, by posting amended Parking Terms and Conditions to this website. Your use of the CBX Parking and other services and/or facilities provided or offered by CBX evidences Your acceptance of these Parking Terms and Conditions, as amended from time to time. For all inquiries concerning these Parking Terms and Conditions, please contact CBX at: CBX Terminal, 2745 Otay Pacific Drive, San Diego, CA 92154.

FOR INFORMATION, PLEASE EMAIL US AT: support@crossborderxpress.com